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How I’d Handle a Child’s Heroin Use: Tough Love vs. Support

Parenting presents countless challenges, but few scenarios strike more fear into a

David Meltzer By David Meltzer

College is About Experience, Not Just Grades

When it comes to my children's college education, I've taken a fundamentally

David Meltzer By David Meltzer

The Evolution of My Sales Strategy: Building Communities of Value

After 35 years in sales, I've completely transformed my approach. What I've

David Meltzer By David Meltzer

The Childhood Mistake That Taught Me About Self-Forgiveness

At the age of seven, I made a decision that would stay

David Meltzer By David Meltzer

Warren Buffett’s Delayed Giving: A Lesson in Abundance Thinking

Remember when everyone criticized Warren Buffett for not giving away his fortune

David Meltzer By David Meltzer

The IPA Method: Why Intentions Alone Won’t Get You Results

We've all been there. You promise yourself you'll start that new habit,

Gary Frey By Gary Frey

Your Evening Routine Matters More Than You Think

Have you ever noticed how many people complain about waking up tired

David Meltzer By David Meltzer

The Unexpected Power of a Gratitude Dinner

Have you ever sat around a table with complete strangers for the

Gary Frey By Gary Frey

Smart Service: Revolutionizing Customer Care at Samsung

I interviewed Mark Williams, the head of customer care at Samsung Electronics

Shep Hyken By Shep Hyken